Effective June 20th, 2026
This Mobile Messaging Privacy Policy explains how Integrated Cloud Solutions, LLC (“ICS,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our SMS/text messaging program (the “Program”). It supplements any general privacy policy published by ICS.
Information we collect
- Your name and mobile phone number
- The content and metadata of text messages exchanged with us (e.g., timestamps, delivery status)
- Account and contact details needed to verify your identity and provide support
How we use your information
- To send the operational messages described in our SMS Terms & Conditions (identity/security verification, support updates, reminders, and alerts)
- To verify your identity before performing account or support actions
- To respond to your requests and maintain service records
How we share your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We share information only with service providers that help us operate the Program (for example, our telecommunications / SMS provider), and only to the extent necessary to deliver messages on our behalf. We do not sell your personal information.
Your choices
You can opt out of the Program at any time by replying STOP to any message. To access, correct, or delete the information we hold about you, contact us using the details below.
Data retention & security
We retain messaging information only as long as needed to operate the Program and meet legal and operational requirements, and we apply reasonable administrative and technical safeguards to protect it.
Contact us
Integrated Cloud Solutions, LLC
11810 Technology Drive, Fishers, Indiana 46038.
(317) 469-9900 · support@ICS-Help.com